Terms of Service

1. Agreement

By submitting an inquiry or reserving an ad slot through Think X Design Print (operated by Think X Design Media), you agree to these Terms of Service. If you do not agree, do not use our services.

2. Services

Think X Design Print provides direct mail advertising services, including the placement of business advertisements on shared mailer cards distributed via Canada Post to residential addresses in designated markets.

Submission of an inquiry form does not constitute a confirmed booking. A slot is only confirmed upon receipt of written confirmation from Think X Design Print and payment of the applicable fee.

3. Ad Slot Availability

Each mailer card contains a maximum of 12 ad slots (6 per side). Slots are allocated on a first-come, first-served basis upon confirmation and payment. Think X Design Print reserves the right to refuse any booking at its sole discretion.

4. Pricing and Payment

The current rate is $400 CAD per ad slot per distribution run. All prices are in Canadian dollars and are subject to change. Pricing for confirmed bookings will not change after payment is received.

Payment terms and accepted methods will be communicated at the time of booking confirmation.

5. Ad Creative & Deadlines

Advertisers are responsible for providing print-ready artwork by the deadline communicated at booking. Think X Design Print offers design support as included in the service; however, final approval of all creative rests with the advertiser.

Failure to provide approved artwork by the stated deadline may result in forfeiture of the slot without refund.

6. Cancellations & Refunds

Cancellations must be submitted in writing to creative@thinkxdesign.com.

• Cancellations more than 14 days before the artwork deadline: full refund
• Cancellations within 14 days of the artwork deadline: no refund
• If Think X Design Print cancels a run, a full refund will be issued

7. Prohibited Content

Advertisers may not submit content that:

• Is false, misleading, or deceptive
• Promotes illegal products or services
• Contains discriminatory, offensive, or harmful material
• Infringes on any third-party intellectual property rights

Think X Design Print reserves the right to reject any ad creative that violates these standards.

8. Limitation of Liability

Think X Design Print's liability is limited to the amount paid for the affected distribution run. We are not liable for indirect, incidental, or consequential damages arising from use of our services, including but not limited to delivery delays or errors by Canada Post.

9. Governing Law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of British Columbia.

10. Contact

Questions about these terms? Contact us at creative@thinkxdesign.com.